How Do You Define Public Relations?
By · CommentsPublic relations has always been difficult to describe, with all kinds of stereotypes and definitions adding to the confusion. Youan help shape a new definition by participating in an international crowd-sourcing project led by the Public Relations Society of America.
First, here is PRSA’s official definition that’s been in place since 1982: “Public relations helps an organization and its publics adapt mutually to each other.”
And for context, here are the accepted definitions of two related disciplines: “Marketing is the process used to determine what products or services may be of interest to customers, and the strategy to use in sales, communications and business development,” and “Advertising is a form of communication used to persuade an audience (viewers, readers or listeners) to take some action with respect to products, ideas, or services.”
Since last fall the team behind the “Public Relations Defined” initiative solicited ideas and came up with three finalist definitions:
1. Public relations is the management function of researching, engaging, communicating, and collaborating with stakeholders in an ethical manner to build mutually beneficial relationships and achieve results.
2. Public relations is a strategic communication process that develops and maintains mutually beneficial relationships between organizations and their key publics.
3. Public relations is the engagement between organizations and individuals to achieve mutual understanding and realize strategic goals.
Visit the PRSA website set up for this project to be part of the process. After the comment period ends this Monday an international group will convene to modify the three final descriptions that will be put to a final vote.
And some still think PR is all about party planning and publicity?
It used to be that when an organization released news they hoped would go unnoticed they did so on a Friday and/or the day before a holiday such as the just released announcement of the retirement of 1st Mariner Bank’s founder and CEO Edwin Hale. However, it was posted/Tweeted
/blogged immediately to a large, interested, engaged community of readers and followers.
So what’s the new strategy for releasing news/information companies hope will go unnoticed? Or is that time gone forever?
Remembering an Extreme PR Experience
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Today’s announcement that ABC’s Extreme Makeover: Home Edition will soon come to an end brought to mind Sawmill’s experience working with the Hollywood producers during a 2007 build in Port Deposit, Md.
It was one of those extreme PR assignments that come along every so often, requiring constant caffeine injections as we managed all aspects of media relations while a team of more than 1,500 volunteers built a 4,300-square-foot home and a therapeutic riding facility in less than a week. Actually 106 hours, to be exact, and we wouldn’t trade those 20-hour days for anything.
Sawmill was brought on board to craft messages, help with product placement, provide media coaching and provide round-the-clock management of the onslaught of media coverage that was sure to arrive with Ty Pennington (seen above with the Luther family on “Move That Bus” day) and the rest of the cast of the Emmy Award-winning reality television show, including the always-in-pink Designer/Carpenter Paige Hemmis (below, chilling with Jeff just after the door-knock).
During the course of the build week, results included more than 55 television stories, dozens of newspaper articles, regular live radio interviews coverage in the trade press and one surprised family!
I sent an email thanking people at the MAC
only to have it appear front and center of this flyer promoting the program. Imagine my surprise when I saw my words staring at me from this poster while I did sit ups.
A reminder to each of us that our comments oftentimes take on a life of their own. Now give me 20 more push ups!
“The purpose of an op-ed is to make one point — a good point — and make it well.”
That’s a piece of advice from Barry Rascovar, the long-time Baltimore Sun political columnist and deputy editorial page editor, who joined Michael Cross-Barnet, The Sun‘s deputy opinion editor, at the recent PRSA Mid-Atlantic Chesapeake Conference to share insider tips on getting an op-ed considered and published.
Here are just a few insights:
The Sun publishes 12 op-eds a week. They receive more than 100 each week that are “worthy of consideration.” At The Wall Street Journal and The New York Times, the competition is considerably higher.
Good writing is as important as an interesting topic. Use clear prose and concise, simple language. The academic community tends to have trouble with this, Cross-Barnet said. Rascovar suggests that writers dig out their copies of Strunk & White’s “Elements of Style” for a refresher on making every word count.
Your submission needs to “grab the editor” with a piece that solves a local problem. Be creative, imaginative, concise and cogent.
Is it “different enough, unusual enough?” Or is it another bland piece that will get tossed into the rejection heap?
We like to believe that our community relations program is a model that other companies should follow in designing their own programs: support community efforts that reflect your own passions and do so with time, expertise and, of course, money.
For example, at Sawmill we have a passion for the area’s creative endeavors including The Creative Alliance, The Stoop Storytelling Series and the
Single Carrot Theatre. We willingly support them in every way possible and are enriched as a result which is an added bonus to any organization’s community relations program.
How is your passion reflected in your community relations program?




