Practical Public Relations Experience That Works For You

Sawmill Marketing Public Relations, headquartered in Baltimore, Maryland, is a full service public relations firm offering social media, traditional media relations programs, crisis communications planning and execution and media training. MBE-09-043

Archive for Baltimore PR

BALTIMORE, Md. (July 12, 2010) – Craftsmen Developers LLC, a residential and commercial land development firm, has selected Baltimore PR firm Sawmill Marketing Public Relations for a public relations campaign to increase awareness of the firm’s land development projects throughout the Mid-Atlantic region and its expertise and commitment to environmentally responsible green development.

The Baltimore-based PR and social media company is implementing a comprehensive public relations campaign that includes media and community relations programs and that will initially focus on Craftsmen Developers’ distinction of achieving the first National Association of Home Builders Research Center 4-Star Green Land Development Certification on the East Coast.

About Craftsmen Developers, LLC
Based in Glen Burnie, Md., Craftsmen Developers, LLC, founded in 2008 by CEO W. Dennis Gilligan,  is one of the most experienced land developers in the Mid-Atlantic region, serving the real estate needs of residential home and commercial building industry clients with properties in Maryland, Virginia, Pennsylvania and Delaware. For more information, visit www.craftsmendevelopers.com

About Sawmill Marketing Public Relations
Sawmill Marketing Public Relations is a Baltimore PR firm and social media marketing communications agency established in 1995 specializing in the development and execution of marketing public relations programs as business development strategies for business-to-business, business-to-consumer and professional services clients. The Maryland public relations company specializes in social media, traditional media relations, media training, and crisis communications. For additional information, visit www.sawmillmarketing.com

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The Pew Research Center’s Project for Excellence in Journalism is studying the “news ecosystems” in cities across the U.S. PEJ wants to find out: Who is providing the news? Where is it coming from? and How are people getting it? I attended a meeting of the Baltimore Public Relations Council last week when Amy Mitchell, PEJ deputy director, walked through a set of PowerPoint slides showing the key points from their first study which looked at a single week of news in the Baltimore market during July of 2009.

You can read more about the PEJ report here, but below is what Mitchell said were the “most surprising” points:

The study described Baltimore as a media “echo chamber,” with very little original reporting and lots of repetition of the same story among the media. “Fully eight out of ten stories studied [83%] simply repeated or repackaged previously published information,” the report states.

Mainstream media – mostly newspapers – still lead the way: “Of the stories that did contain new information nearly all, 95%, came from traditional media — most of them newspapers. These stories then tended to set the narrative agenda for most other media outlets,” according to the report. Mitchell said most stories originated from The Sun (print) and The Sun’s Web site.

Since its January publish date, there have been some worthwhile rebuttals and alternative viewpoints pointing out flaws in the report. For the full picture, they’re worth checking out, including posts by Allbritton’s Steve Buttry of “Pursuing the Complete Community Connection” and this post by Jeff Jarvis of the CUNY Graduate School of Journalism.

While I agree that more than a single summer week in a single market is needed to understand what’s happening, here are a few tips for Baltimore public relations firms and professionals:

  1. Don’t ignore the mainstream media just yet. While they struggle to find the right business model, they’re still an effective way to set the agenda for all the other “aggregators” who will feed the echo chamber.
  2. At the same time, learn more about the 53 “news outlets” that the Pew researchers identified in Baltimore and focus on ones that directly reach your audiences. The “legacy press,” as Mitchell called it, is short-staffed and can’t devote the attention and resources to your story the way they could just a few years ago.
  3. While the new media (blogs, Twitter, etc.) can break the news, the PEJ study showed it doesn’t get noticed until the legacy media weighs in, so be patient.
  4. Work your story through the system. Start with a tweet or approach a blogger first. Then if you get attention from the mainstream media, you’ll get picked up by that echo chamber.
  5. Join the news ecosystem yourself. Pew identified Twitter and blogs as part of the media universe, and there’s nothing that says you – or the organization you represent – can’t blog or tweet and become a part of the new media.
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Ok, it’s corny but conducting media relations during any Olympic Games is unlike any other professional experience we’ve undertaken and being glued to the tube these past two weeks brings much of it back into sharp focus.

Sawmill handled media relations for a luxury inn and resort that was also home to many of the cross country and biathlon teams competing in the 2002 Winter Games in Salt Lake City. The intensity began to build two months before the start of the games and continued to the end of the closing ceremony. The only time we left the property during the three weeks we were on site was to drive into a nearby town to do laundry.

We spent our days and nights servicing the needs and requests of the who’s who of international major media — from The Today Show that arrived on site @ 1 a.m. to be ready for Al Roker to do his weather segments from the property 6-1/2 hours later to The New York Times, CNN, MSNBC, Ski Magazine, Newsweek, Chicago Tribune and countless international media outlets doing live remotes throughout each night.

Our job, of course, was to get every media outlet possible to the property and to then assist them in every way once they arrived. A steady dose of adrenalin was a constant and important companion.

There was a consistent and, in many ways, unparalleled level of professionalism between us and every reporter, producer, camera crew, sound truck driver that we worked with.

During these past two weeks, as we’ve reminisced about the good old days of the 2002 Winter Games, we’ve wondered how the impact of social media — as well the dramatic change in the number, size and financial health of traditional media outlets in the past eight years — has affected, if at all, the professionalism among media outlets and the PR community at the 2010 Winter Games.

We welcome your comments and anecdotes.

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Today is the one-year anniversary of the “Sawmill Guide to Baltimore Media on Twitter.” What started in 2009 as a simple listing of a handful of Rob Langmedia on Twitter has grown to a list of 210, with WJZ’s Marty Bass (below) and WBAL Radio’s Rob Lang (left) as two of the names added this New Year’s morning.

You can scroll through the names and follow by clicking on the link on the Sawmill home page (upper right corner). If you’d like to follow all 210 as a single list – a great way to see what they are collectivelymarty bass tweeting about – click here for the list created by Jeff.

And as always, if you come across any new names or changes we should know about, send us the news and we’ll update the guide right away.

Categories : PR, Twitter, media relations
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BALTIMORE, Md. (December 28, 2009) – The Classic Catering People, an Owings Mills, Md.-based full service catering firm serving clients in the Baltimore and Washington, D.C. area, has selected Maryland PR firm Sawmill Marketing Public Relations for a public relations and social media campaign to increase awareness of the firm’s catering, event and food service capabilities and expertise.

The Baltimore-based PR and social media company is implementing a comprehensive public relations campaign that includes an ongoing social media effort including Twitter, Facebook, a blog as well as other tools.

About The Classic Catering People
Founded more than 40 years ago, The Classic Catering People offers full service catering, including a sports division as well as a  “to go” service that provides a range of menu selections, including seasonal and holiday-focused menus, suitable for office functions or private parties. The firm is the caterer of choice for the area’s high profile fund-raising events and galas as well as once-in-a-lifetime events such as weddings and other important milestone occasions. For more information, visit www.classiccateringpeople.com

About Sawmill Marketing Public Relations
Sawmill Marketing Public Relations is a Baltimore PR firm and social media marketing communications agency established in 1995 specializing in the development and execution of marketing public relations programs as business development strategies for business-to-business, business-to-consumer and professional services clients. The Maryland public relations company specializes in social media, traditional media relations, media training, and crisis communications. For additional information, visit www.sawmillmarketing.com

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Dec
19

A Snowed-In Buzz Wishes You a Merry One

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Holiday BuzzTo all my friends and followers, I say Happy Holidays and Merry Christmas! Time to break out my favorite wine (Sawmill Creek, Barrel Select Dry White) and kick back a bit. The shoveling can wait.

I’ll still be around the next few weeks – Susan and Jeff will, too – but not working as hard, so Tweet or drop us a line if you need anything. That includes you, Tiger.

And buh-bye to 2009. Don’t let the door hit you on your way out!

- The Buzzed One

Categories : PR
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Susan and RosieThat’s Sawmill Partner Susan Anthony, left, speaking with WMAR-TV Reporter Roosevelt Leftwich yesterday for a story on their evening newscast about Baltimore Mayor Sheila Dixon. For our national and international readers, the Baltimore mayor was found guilty this week of stealing gift cards that were meant to be distributed to needy children. A crisis PR situation if there ever was one!

The defense team kept Dixon off the witness stand during the trial, and since the jury’s verdict was announced on Wednesday we haven’t heard much from her, other than a few comments outside the courtroom and a brief “press conference” yesterday afternoon when she read a simple statement and took no questions from the media -  nothing more than a move designed to deliver a soundbite for the evening news and the next news cycle.

Channel 2 contacted Sawmill Marketing Public Relations for insights into Dixon’s PR strategy and crisis communications efforts to date. Susan told Roosevelt that the Mayor needs to deliver the whole package (words, tone of voice, facial expressions, posture, et al) consistently and repeatedly before the citizens of Baltimore can begin to re-establish trust in her. She emphasized that the longer the Mayor goes without doing so, the deeper the hole she has likely dug for herself.

As if on cue, the Mayor was holding her “press conference” as Susan drove back to the office from Channel 2. She and Sawmill partner Jeff Davis commented that they could hear the nervousness in her voice as she read from the prepared statement that they agreed was an empty one.

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Nov
13

LinkedIn and Twitter are SyncedIn

Posted by: Jeff Davis | Comments (0)

pbandc_biggerIf you’re like me, figuring out the boundaries of the various social networking sites can get confusing. I use Twitter primarily as a tool for staying on top of industry trends and communicating with fellow PR and social media professionals. On Facebook I have more personal friends than colleagues, while LinkedIn is more about building and communicating a professional identity. While I realize it’s an option, I haven’t allowed my tweets to appear in my Facebook feed and vice versa, as I have built them with different audiences in mind (not to menton the head-scratching that would go on if some comments were cross-posted).

However, a new development announced this week by LinkedIn and Twitter allows your LinkedIn status updates to simultaneously appear as a tweet on your Twitter account. And when you tweet, that same message goes to your LinkedIn connections as well. “Like peanut butter and chocolate,” according to company founders Reid Hoffman and Biz Stone. It’s worth checking out.

Categories : PR, Twitter, social media
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Oct
19

Maryland PR Firm Marks 15th Year Milestone

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BALTIMORE,  Md.  (October 19, 2009) – Sawmill Marketing Public Relations, a public relations firm headquartered in Baltimore, Md., this month marks its 15th year in business, according to Susan J. Anthony, founder and partner of the Baltimore PR agency that provides social media, traditional media relations, media training and crisis communications planning and execution to business-to-business, business-to-consumer and professional services clients.

“Since our beginning in 1995, so much has changed about how business is conducted – the impact of how we communicate with one another being at the top of the list – as well as how public relations has changed, with the explosion of social media being the most far-reaching change,” Anthony said.  “We remain as excited and passionate about the work we do and its positive impact on the business and marketing objectives of our clients as we did 15 years ago.”

In its first 15 years in business Sawmill Marketing Public Relations has provided its services to a variety of high profile clients including the family of Chandra Levy,  the landmark Intelligent Design legal case of Kitzmiller, et al versus Dover Area School District that was covered by national and international media, and public relations for ABC’s Extreme Makeover: Home Edition.

Today, the firm’s client roster includes companies with national and regional marketplaces in business and service sectors including global asset management, commercial and multi-family real estate development and property management, higher education, health care, architecture/construction management, design-build mechanical contracting and restaurant/food service.

Among the first firms nationwide to establish a social media practice, Anthony and partner Jeffrey A. Davis APR co-author the agency’s four-year-old blog, the PR Buzzsaw, and have developed an expertise in integrating corporate blogging, Facebook and Twitter strategies with traditional communications. In January the PR and social media agency launched the “Sawmill Guide to Baltimore Media on Twitter” listing that has been recognized nationally as the premiere resource of its kind.

About Sawmill Marketing Public Relations
Sawmill Marketing Public Relations is a Baltimore PR and social media marketing agency established in 1995 specializing in the development and execution of marketing public relations programs as business development strategies for business-to-business, business-to-consumer and professional services clients. The Maryland public relations company specializes in social media, traditional media relations, media training, and crisis communications. For additional information, visit www.sawmillmarketing.com.

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bimkeyboardHere are links to some of the Web sites and resources I mentioned during my presentations today at the Maryland Chapter of the Public Relations Society of America’s 32nd Annual Chesapeake Conference at the Sheraton North in Towson, Md. These are good, basic Twiiter and PR tools to get started, and everything listed here is free. On Twitter, search the hashtag #chessie09 for more info, and give me a follow-back at @contactjeff

There are a number of directories to find Twitter followers. A good place to start is Wefollow, where you can search by topics such as ”Celebrity” or “Social Media” or “Baltimore.” Also try Muckrack.

Looking for a dashboard that allows you to better manage your Twitter follows and set up searches for key terms or competitors’ names? Try Hootsuite or Tweetdeck.

To shorten links prior to tweeting, use Bitly, and for a great new resource on Twitter tools, try OneForty.

To follow the media on Twitter, try this great compilation of national journalists by Jeremy Porter. Interested in Baltimore? Click on our ”Guide to Baltimore Media on Twitter” link on the upper right corner of this site.

Want to engage in a weekly Twitter conversation involving journalists, bloggers and PR professionals? Check out #journchat every Monday from 7 to 10 p.m., CST. More info at PRSarahEvans.

PitchEngine is a social media news release builder that enables PR pros to effectively package stories and share them with journalists, bloggers, and influencers worldwide via the social web.

Sign up for HARO to receive free daily summaries from media seeking sources for news stories in development. For urgent source needs, follow the companion Twitter account, @HelpAReporter. You can also follow Profnet on Twitter for leads.

For social media policy guidelines, Todd Defren (once again) shared a great resource at PR Squared, and also check out the policy guidelines at Mashable.

And 10 people in PR and social media worth following on Twitter? Love ‘em or not, here’s a variety pack to get your own list going (in no particular order): Scott Monty, Jason Falls, Todd Defren, Geoff Livingston, Amanda Chapel, Chris Brogan, Shel Holtz, Annie HeckenbergerBill Sledzik and Katie Paine. [Update - here's a great list of 100 PR people to follow, compiled by Valeria Maltoni.]

Thanks for attending/reading. I’d love to see your comments!

Categories : PR, social media
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