Archive for Twitter
Updates to ‘Sawmill Guide to Baltimore Media on Twitter’
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We’ve added more updates to the “Sawmill Guide to Baltimore Media on Twitter.” Click on the link to the right of this post to access the listing we started in 2008, launched on New Year’s Day 2009 and kept updating ever since!
This version adds Patch.com, a new hyper-local online news source, a few anchors and reporters from WJZ-TV as well as some additions from The Sun.
To see what all 235+ people on the list are collectively tweeting, follow the list Jeff created. It’s your single source to track what’s happening in the region.
Crisis Communications Tip #15: It’s Rarely Straightforward
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The incredible coverage in the traditional media, posts on Facebook, Twitter, YouTube and other online venues of the recent Jet Blue flight attendant’s bizarre reaction to a less than civil passenger brings home the point that a crisis is rarely, if ever, straightforward in the facts surrounding what happened.
IMO, what’s getting lost in the accolades for the flight attendant’s way that he quit his job are the bigger, more serious issues of the safety risk he put the passengers in when he deployed the evacuation chute and the complicated state of today’s customer service.
It will be interesting to watch how Jet Blue moves forward and how it incorporates the incident into its customer service training. It should make for an important case study.
PRSA Maryland – PR and Twitter Links
Posted by: | CommentsFollowing are links that I referenced during today’s presentation on Twitter and PR at the PRSA Maryland Chapter workshop in Baltimore, Maryland. For the “2009 Guide to Baltimore Media on Twitter,” click on the “January” link on the right and scroll to the Jan. 1, 2009 blog entry.
Tools to locate followers:
www.wefollow.com
www.twellow.com
www.geofollow.com
www.twittergrader.com
Search tools:
www.tweetbeep.com
http://search.twitter.com
www.twazzup.com
Other useful resources:
Ultimate Guide for Everything Twitter
Illustrated Guide to Using Twitter
40 Best Brands on Twitter


Have anything else to share? Leave a comment!
from 7 to 10 p.m., CST.
We’re probably not going to see tweets like: ”Really nailed it with the driver, now thinking 7 or 8 iron,” or “Looking like this putt breaks left to right. Whaddya think, tweeps?”
This weekend I came across opposing views on Twitter through write-ups in two publications.
When three executives from some of the Baltimore region’s most successful companies got together this morning to share “good news” stories about profitability in the face of a recession, they also took the time to share thoughts about marketing.