Some time ago, advertising agencies were the pioneers into the unknown world of integration. Specifically, integrating PR into, and often in support of, advertising campaigns. The rationale offered to clients was typically centered around “a single message delivered by ads and publicity” that any communications pro knew was suspect because a promotional message is rarely, if ever, also a newsworthy one.
However, that was then and this is now when integration has assumed a new and powerful role in maximizing the benefits and values of social media campaigns with traditional marketing communications ones. As many of us know, this new role for integration has expanded far beyond messaging to now include how, when and what social media and traditional communications tools are used and their exact purpose in the campaign.
Recently we met with a prospective client whose business is not a tech oriented one. Imagine our surprise and delight when he indicated his interest in our help to integrate the social media tools he was already using by weaving the fingers of his hands together — the sign language of integration!