Archive for Baltimore PR agencies
Media Relations Tip #23: Prep Before You Get the Call
Posted by: | Comments
I was recently quoted in Wearables magazine about how to prepare a company for publicity. Here is a condensed version of one of my answers:
Q: What is the best way for a business to generate and leverage PR opportunities?
A: You need to be prepared ahead of time to tell your story. That means having your company’s key messages and talking points in order well before you receive the phone call or email asking for a comment.
The PR team should help the media do its job by having information about your company and products readily available, and today that means having a current and easily accessible press section of your website that’s stocked with bios, product fact sheets, recent press releases and images. One of the most important elements of a press room is the press contact – not a generic “info@companyname.com” email address, but a real name, an actual person’s email address and their telephone numbers. That’s typically one of the media’s top complaints about press rooms – there’s no real person to contact when a reporter is on deadline and needs to know someone is available and working to get a response.
Finally, you need to keep your press releases up to date. If the date of your most recent press release was nine months ago, it communicates a lot about what’s going on at your company – or not – whether you like it or not.
So Where Does the Name ‘Sawmill’ Come From?
Posted by: | Comments
One of the most oft-asked question of us is, “where does the name “Sawmill” come from?” I wish there was a more exotic answer than the one I am about to offer.
The “Sawmill” in our name comes from the gentle, beautiful and meandering Sawmill Creek (left) that winds its way from northern Baltimore County, including where I live, through Anne Arundel County until it flows into the Patapsco River.
Sometimes we wish we had a more interesting answer. But in the more than 17 years that Sawmill Marketing Public Relations has been in business the “where does ‘Sawmill’ come from” question is a good reminder that it’s your definition of interesting that matters.
We’re all for continuing to answer “where does the name ‘Sawmill’ come from?” for at least the next 17 years!
Crisis Communications Tip #4: Now is Not the Time to Be Insular
Posted by: | CommentsThere is an excellent article in the current issue of The Public Relations Strategist about the Penn State child-abuse scandal an
d the role their “we are the school” attitude played in the mishandling of the crisis and the resulting price it will be paying.
In our experience this attitude is prevalent when a crisis hits — regardless of the type of entity trying to deal with it. This includes a client that, just a few months into it, believes it has successfully weathered an ugly headline-generating situation. However, we’ve counseled them that they are instead at the beginning of it. We hope our prediction is wrong, but that sound you hear are their wagons circling.
Media Training Tip #8: Watch ‘Meet the Press’
Posted by: | CommentsNBC’s Sunday morning ‘Meet the Press’ is among our favorite media training tips because of its nearly unfailing showcasing of basic but key interview tips including bridging, flagging and counting. David Gregory asks questions while the guest then acknowledges them before offering information about topics/issues that s/he prefers get aired.
In our opinion, taking control of a media interview, as guests routinely do to one extent or another on such interview shows,
should always be the goal. A media interview is your opportunity to communicate your messages using tips and techniques designed, crafted and time-tested to help you do so clearly, concisely, consistently.
On an upcoming Sunday, view “Meet the Press” or similar programs with an educated eye and ear towards the guests and their skill with taking control of the interview. You’ll see the results of media training at its best, happening right in front of you.
Crisis Plans Need to be Continually Refined
Posted by: | Comments
Our client AHC, Inc., a developer of affordable housing communities in the Mid-Atlantic region, just completed a revise of its crisis communications plan that focused on streamlining the notification process in the event that a crisis situation occurs.
AHC, Inc. reviews and revises as needed its crisis communications plan on a semi-annual basis to ensure its plan is up to date, relevant and reflects best practices.
However, this review has the added benefit of keeping the plan and the important role it plays in front of its leadership on a regular basis. Is it time to take a look at your company’s plan?
Media Tip #16: Your Comments Can Take on a Life of Their Own
Posted by: | CommentsI sent an email thanking people at the MAC
only to have it appear front and center of this flyer promoting the program. Imagine my surprise when I saw my words staring at me from this poster while I did sit ups.
A reminder to each of us that our comments oftentimes take on a life of their own. Now give me 20 more push ups!
Sawmill Marketing Public Relations Marks 17th Year
Posted by: | Comments
I’ll spare us the parade of trite sayings such as “it seems like only yesterday, blah, blah blah” about Sawmill Marketing Public Relations marking its 17th year in business. Instead, here are two of my high highlights as well as three maxims that I’m sure will guide us the next 17 years as they have since 1995.
High Highlight #1: No question..it’s when Jeff came on board and we became SMPR partners. A Public Relations professional to his core who has lead us in new directions…most notably/recently his expertise in social media…he is also a genuinely nice guy and good friend.
High Highlight #2: Being on site (and working around the clock day after day) for five weeks at the 2002 Winter Olympic Games in Salt Lake City where we represented a resort property that was an unofficial Olympic Village for Nordic ski and biathlon teams from around the world. It was a heady experience working with major national and international media on a daily basis and in close daily contact with athletes of that caliber.
Our Three Maxims:
- Always Take the High Road. No exceptions, no detours.
- It is a Small World. In large measure reputations rise and fall as a result of this simple statement.
- LOVE what you do or don’t do it anymore. A great day @ SMPR is when we get a “hit” for a client and/or we provide counsel that a client recognizes as smart, insightful and new.
Thank you for your part in helping us to arrive at age 17 and for your continuing help to propel us to the next 17 years.



