Practical Public Relations Experience That Works For You

Sawmill Marketing Public Relations, headquartered in Baltimore, Maryland, is a full service public relations firm offering social media, traditional media relations programs, crisis communications planning and execution and media training. MBE-09-043

Archive for Baltimore PR companies

We like to believe that our community relations program is a model that other companies should follow in designing their own programs: support community efforts that reflect your own passions and do so with time, expertise and, of course, money.

For example, at Sawmill we have a passion for the area’s creative endeavors including The Creative Alliance, The Stoop Storytelling Series and the Single Carrot Theatre.  We willingly support them in every way possible and are enriched as a result which is an added bonus to any organization’s community relations program.

How is your passion reflected in your community relations program?

Categories : community relations, PR
Comments (0)

The Baltimore/Washington chapter of SMEI (Sales and Marketing Executives International) issued the following press release announcing the 2011-12 Board of Directors, which includes Sawmill Marketing Public Relations partner Jeffrey A. Davis:

HUNT VALLEY, Md. (July 8, 2011) – The Baltimore/Washington chapter of Sales and Marketing Executives International (SMEI) today announced that David G. Poulos, CEO of Granite Partners, LLC has been named president of the regional chapter of the international sales and marketing organization, to serve along with seven members of the board of directors for the 2011-2012 term.

Poulos founded the Sparks, Md.-based Granite Partners in 2006, after serving as Director of Marketing Communications for Graphic Arts Show Company, Inc., Reston, Va., producer of trade shows exclusively for the graphic communications and converting industries. He holds a bachelor of science degree in marketing communications from Northeastern University in Boston.

Joining Poulos on the SMEI Baltimore/Washington board for the 2011-12 term are the following directors:

Lynn K. Argenbright, employee benefits advisor, PSA Insurance & Financial Services, Hunt Valley, Md.

Mary Lou Coyle, president, Coyle Studios, Towson, Md.

Jeffrey A. Davis, partner, Sawmill Marketing Public Relations, Baltimore

Seth McElroy, VP, marketing & sales administration, Dunbar Armored, Hunt Valley, Md.

Steve Navarro, director, business development, R2integrated, Baltimore

Jonathan Oleisky, CEO/founder, Media 924, LLC, Baltimore

Concetta Sipes, sales representative, Trade Division, K.C. Company, Inc., Hunt Valley, Md.

About SMEI
Founded in 1935, Sales & Marketing Executives International (SMEI) is the worldwide organization dedicated to ethical standards, continuing professional development, knowledge sharing, mentoring students and advancing free enterprise. For more information about the Baltimore/Washington chapter, visit www.smeibaltimore.org

Categories : PR
Comments (0)
Dec
24

Merry Christmas, Hon

Posted by: | Comments (1)

Laura Vozzella’s column in the Baltimore Sun does a great job of capturing the PR firestorm over a local restaurateur’s decision to trademark “Hon.”

Rather than debate the merits of the decision to claim rights to the word and the way the restaurateur went about defending her point of view, look at how PR missteps and social media are intensifying this storm.

Many people continue to say “any publicity is good publicity.” BP doesn’t think so, and the owner of this restaurant (and gift shop and festival) surely won’t believe it when this fiasco eventually fizzles out.

The mishandling of the news led to a spoof Twitter account, boycott the restaurant Facebook page, blog posts, newspaper comment section posts, a protest and a string of critical Yelp “reviews,” all within hours of this firestorm. Fanning the flames even more, the restaurant’s graphic design (and presumably not PR) consultant weighed in with a profanity-laced post (click on comments to find the one from “springray“) that went viral, while a rejected Yelp review found a new life and many more eyeballs on countless blogs.

In the meantime, Buzz is dying to hear what counsel the unidentified “publicist” referenced in The Sun‘s column offered when the the idea to trademark “Hon” was discussed!

An organization’s crisis communications situation is never a single event dealt with by a single activity. Instead, it’s a multifaceted and often complicated set of circumstances requiring a steadfast, consistent and determined execution of activities. But what about the marketing impact of  a crisis?

We’ve been reminded of this the past few months while dealing with a client’s crisis communications problems and are just now finalizing a strategy for handling the marketing implications while keeping one eye still focused on the crisis.

The most valuable crisis communications plans are those that help an organization effectively manage the crisis at hand while simultaneously staying connected to its marketplace with relevant brand messaging.

Comments (0)

A local hospital is at the beginning of what promises to be a lengthy and costly resolution of a situation involving a prominent physician, many, many of his patients and now, legions of attorneys.

In fairness to the hospital, it is a complicated situation not easily explained and therefore not easily understood by most of us. Additionally, there are many points of view that will be played out in the media for the foreseeable future.

However, based on media coverage thus far, the hospital does not appear to be assertively defining the situation to one physician in one department utilizing one procedure.

If we were asked our opinion on what their crisis communications strategy should be, we would implore them to quickly and decisively place the situation in context of the hospital’s overall reputation. It should then implement an ongoing, focused communications program that defines and defends the institution’s expertise and reputation beyond the boundaries of the current situation, albeit a serious and far-reaching one.

Comments (0)

We fell head-over-heels in love with Stoop Stories minutes into one of their shows.

If you haven’t checked it out yet, each Stoop show features seven storytellers who get seven minutes each to tell a true, personal story about a specific theme. No notes, no scripts, no actors — just true stories, artfully told. The shows are charming, unique, always unexpected and almost always a sell-out.

Some months ago we became a sponsor by providing our Baltimore PR firm’s social media services to them pro bono — most notably posting regular Tweets at @thestoop — a key strategy for promoting their shows as well as their weekly radio show on WYPR, Stories from the Stoop.

Hope to see everyone at an upcoming Stoop Stories! Here’s info on the next one, June 3, 4 and 5 at Centerstage.

Categories : PR, publicity, Twitter
Comments (0)

Some time ago, advertising agencies were the pioneers into the unknown world of integration. Specifically, integrating PR into, and often in support of, advertising campaigns. The rationale offered to clients was typically centered around “a single message delivered by ads and publicity” that any communications pro knew was suspect because a promotional message is rarely, if ever, also a newsworthy one.

However, that was then and this is now when integration has assumed a new and powerful role in maximizing the benefits and values of social media campaigns with traditional marketing communications ones. As many of us know, this new role for integration has expanded far beyond messaging to now include how, when and what social media and traditional communications tools are used and their exact purpose in the campaign.

We all have much to learn about how best to creatively and strategically utilize (or not) integration and to then share our knowledge with our clients so they can reap every possible benefit from it.

Recently we met with a prospective client whose business is not a tech oriented one. Imagine our surprise and delight when he indicated his interest in our help to integrate the social media tools he was already using by weaving the fingers of his hands together — the sign language of integration!

The Pew Research Center’s Project for Excellence in Journalism is studying the “news ecosystems” in cities across the U.S. PEJ wants to find out: Who is providing the news? Where is it coming from? and How are people getting it? I attended a meeting of the Baltimore Public Relations Council last week when Amy Mitchell, PEJ deputy director, walked through a set of PowerPoint slides showing the key points from their first study which looked at a single week of news in the Baltimore market during July of 2009.

You can read more about the PEJ report here, but below is what Mitchell said were the “most surprising” points:

The study described Baltimore as a media “echo chamber,” with very little original reporting and lots of repetition of the same story among the media. “Fully eight out of ten stories studied [83%] simply repeated or repackaged previously published information,” the report states.

Mainstream media – mostly newspapers – still lead the way: “Of the stories that did contain new information nearly all, 95%, came from traditional media — most of them newspapers. These stories then tended to set the narrative agenda for most other media outlets,” according to the report. Mitchell said most stories originated from The Sun (print) and The Sun‘s Web site.

Since its January publish date, there have been some worthwhile rebuttals and alternative viewpoints pointing out flaws in the report. For the full picture, they’re worth checking out, including posts by Allbritton’s Steve Buttry of “Pursuing the Complete Community Connection” and this post by Jeff Jarvis of the CUNY Graduate School of Journalism.

While I agree that more than a single summer week in a single market is needed to understand what’s happening, here are a few tips for Baltimore public relations firms and professionals:

  1. Don’t ignore the mainstream media just yet. While they struggle to find the right business model, they’re still an effective way to set the agenda for all the other “aggregators” who will feed the echo chamber.
  2. At the same time, learn more about the 53 “news outlets” that the Pew researchers identified in Baltimore and focus on ones that directly reach your audiences. The “legacy press,” as Mitchell called it, is short-staffed and can’t devote the attention and resources to your story the way they could just a few years ago.
  3. While the new media (blogs, Twitter, etc.) can break the news, the PEJ study showed it doesn’t get noticed until the legacy media weighs in, so be patient.
  4. Work your story through the system. Start with a tweet or approach a blogger first. Then if you get attention from the mainstream media, you’ll get picked up by that echo chamber.
  5. Join the news ecosystem yourself. Pew identified Twitter and blogs as part of the media universe, and there’s nothing that says you – or the organization you represent – can’t blog or tweet and become a part of the new media.
Comments (0)

BALTIMORE, Md. (March 8, 2010) – Greater Baltimore AHC, Inc., (GBAHC) has selected Baltimore PR firm Sawmill Marketing Public Relations for a public relations campaign to increase awareness of the firm’s development and property management expertise in affordable housing in the greater Baltimore area.

The Baltimore-based PR and social media company is implementing a comprehensive public relations campaign that includes media and community relations programs including the upcoming grand opening of the newly renovated, MonteVerde, a 301-unit affordable apartment home community for seniors and non-elderly people with disabilities in the lower Park Heights neighborhood of Baltimore.

About Greater Baltimore AHC, Inc.
GBAHC is part of AHC Inc., headquartered in Arlington, VA.  It is a private, non-profit developer of affordable housing in the mid-Atlantic region that has been providing quality homes for low- and moderate-income families since 1975. GBAHC, located at 1501 St. Paul Street, has been in the greater Baltimore region since 2002.  It currently has developed five properties offering approximately 1,000 affordable apartments.  For more information, visit http://www GBAHC.org.

About Sawmill Marketing Public Relations
Sawmill Marketing Public Relations is a Baltimore PR firm and social media marketing communications agency established in 1995 specializing in the development and execution of marketing public relations programs as business development strategies for business-to-business, business-to-consumer and professional services clients. The Maryland public relations company specializes in social media, traditional media relations, media training, and crisis communications. For additional information, visit www.sawmillmarketing.com

Comments (0)

facebookSome companies new to the Facebook scene are finding that an overzealous employee or well-meaning fan has already established a Page for a brand or business. (Kind of like the mid-90s when the IT Department and others were claiming URLs well before the C-suite started to realize that a presence on the Wide World Web might be a good idea.)

Fortunately, Facebook has a process for dealing with that pesky issue of trademark infringement. If you – or your client – believe that Facebook is indeed catching on but discover that someone already established a Page, there’s somewhere you can turn to claim your rightfully trademarked name. Go to Facebook’s “Report an Infringing Username” section to “request removal of an unauthorized Page” and you should be on your way to claiming what’s rightfully yours.