Archive for Sawmill Marketing
So Where Does the Name ‘Sawmill’ Come From?
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One of the most oft-asked question of us is, “where does the name “Sawmill” come from?” I wish there was a more exotic answer than the one I am about to offer.
The “Sawmill” in our name comes from the gentle, beautiful and meandering Sawmill Creek (left) that winds its way from northern Baltimore County, including where I live, through Anne Arundel County until it flows into the Patapsco River.
Sometimes we wish we had a more interesting answer. But in the more than 17 years that Sawmill Marketing Public Relations has been in business the “where does ‘Sawmill’ come from” question is a good reminder that it’s your definition of interesting that matters.
We’re all for continuing to answer “where does the name ‘Sawmill’ come from?” for at least the next 17 years!
Crisis Communications Tip #4: Now is Not the Time to Be Insular
Posted by: | CommentsThere is an excellent article in the current issue of The Public Relations Strategist about the Penn State child-abuse scandal an
d the role their “we are the school” attitude played in the mishandling of the crisis and the resulting price it will be paying.
In our experience this attitude is prevalent when a crisis hits — regardless of the type of entity trying to deal with it. This includes a client that, just a few months into it, believes it has successfully weathered an ugly headline-generating situation. However, we’ve counseled them that they are instead at the beginning of it. We hope our prediction is wrong, but that sound you hear are their wagons circling.
Crisis Plans Need to be Continually Refined
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Our client AHC, Inc., a developer of affordable housing communities in the Mid-Atlantic region, just completed a revise of its crisis communications plan that focused on streamlining the notification process in the event that a crisis situation occurs.
AHC, Inc. reviews and revises as needed its crisis communications plan on a semi-annual basis to ensure its plan is up to date, relevant and reflects best practices.
However, this review has the added benefit of keeping the plan and the important role it plays in front of its leadership on a regular basis. Is it time to take a look at your company’s plan?
Media Tip #16: Your Comments Can Take on a Life of Their Own
Posted by: | CommentsI sent an email thanking people at the MAC 
only to have it appear front and center of this flyer promoting the program. Imagine my surprise when I saw my words staring at me from this poster while I did sit ups.
A reminder to each of us that our comments oftentimes take on a life of their own. Now give me 20 more push ups!
Media Training Tip #17: Prepare for More Than Just the Media Interview
Posted by: | CommentsA media training session, especially one that takes a broad view of learning how to clearly, concisely and accurately communicate your message,
can prepare you for important speaking opportunities beyond media interviews.
Consider a customized session when you have a critical internal meeting coming up, especially one that will include questions from your staff/employees; a major presentation to your board, key clients or prospects; or an industry event where your expertise will be in the limelight.
Practicing basic techniques such as bridging, flagging and counting in the context of your speaking situation, i.e., media interview versus major presentation or meeting, should be high on your “must do” preparation list.
No News Can Indeed Be Good News
Posted by: | CommentsIt’s not always the right strategy to seek media attention for your client — especially when it involves one side of a complicated and litigio
us situation. But what if the client wants to react to recent (albeit one-sided) coverage?
Perhaps the best counsel is to view the situation from a reporter’s standpoint, who would be receiving yet a new angle to a story s/he thinks has already been covered. With a little digging how many more sides to the story will now be uncovered? What’s the potential cost to the client in letting the media determine how to use the new angle? Is the risk worth it?
Think of ways other than media coverage to get your client’s story told, including communicating directly with the audience with concise, accurate and relevant information that may or may not touch on the situation at hand — a decision that needs to be weighed carefully and without the repercussions of “he said, she said.”
Crisis Communications Tip #2: 10 Golden Rules of Crisis Communications
Posted by: | CommentsThis is one of the best presentations of the top 10 items on what should be on your crisis communications ‘to do list’ that we’ve seen in a long time: clear, concise, smart and correct.
Crisis Communications Tip #6: It’s Complicated
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An organization’s crisis communications situation is never a single event dealt with by a single activity. Instead, it’s a multifaceted and often complicated set of circumstances requiring a steadfast, consistent and determined execution of activities. But what about the marketing impact of a crisis?
We’ve been reminded of this the past few months while dealing with a client’s crisis communications problems and are just now finalizing a strategy for handling the marketing implications while keeping one eye still focused on the crisis.
The most valuable crisis communications plans are those that help an organization effectively manage the crisis at hand while simultaneously staying connected to its marketplace with relevant brand messaging.
Updates to ‘Sawmill Guide to Baltimore Media on Twitter’
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We’ve added more updates to the “Sawmill Guide to Baltimore Media on Twitter.” Click on the link to the right of this post to access the listing we started in 2008, launched on New Year’s Day 2009 and kept updating ever since!
This version adds Patch.com, a new hyper-local online news source, a few anchors and reporters from WJZ-TV as well as some additions from The Sun.
To see what all 235+ people on the list are collectively tweeting, follow the list Jeff created. It’s your single source to track what’s happening in the region.
